Share 'Building Local IT Support'

During the Regional Consultations, it was mentioned that there is lack of service providers at the local level. Many of the MFIs get the services of vendors based in the major cities. Thus, for the MFIs located in the rural areas, after-sales support can be delayed because of the time needed to travel. Other MFIs, on the other hand, get the services of individual programmers. However, it is often…